Microsoft’s tricky balancing act in 2009 will be to phase out Windows XP while boosting demand for Windows Vista and building anticipation for Windows 7. Compounding this challenge is that Vista has been Microsoft’s most embattled operating system, and though recent reports say that Vista has improved over the past year, there are also reports of a growing indifference from users. Many are sticking with Windows XP for now (or even requesting to “downgrade” to XP with new computer purchases) with the hope that Windows 7 will be more nimble and efficient than Vista.

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