On Computerworld, Scot Finnie says that Microsoft Inc. is standing at the most important crossroads. The company, which always managed to provide customers with what they wanted, seems to have lost its focus after the 2004 antitrust ruling. It even allowed the search business opportunity to pass by and started taking focusing on generating short-term profits rather than on charting a long-term strategy. IT customers expect the industry leader to ante up some big-time vision and R&D that delivers significant innovation.
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